GENERAL INFORMATION

Welcome to our store at BIYU (www.biyuskin.com) where we serve you products with the best quality at an affordable price and the perfect size for your monthly use. Before purchasing our products, please take your time to read our Terms and Conditions. If you have any reservations on our Terms and Conditions, we encourage you to stop using our store.

SIGN UP

To best serve your order, we need you to sign up to keep your next purchase(s) details. You have to provide detailed, precise, current, and true information on your shipping address, mobile phones, name, etc. Don’t worry, we will keep your information private!

ORDERS

Orders can be placed in our website so long as the product(s) are still available. Items in your shopping bag are not reserved since products in high demand may be sold out while in your shopping bag. Please note that items are only reserved once you check out to purchase of the product. Once you have checked out, you cannot add more items into your bag. Products cannot be modified / added; to avoid paying double shipping fees, please reorder again to make a purchase. None of our products are reservable and we have the rights not to give you reservations.

PRICING POLICY

Prices are shown in Indonesian Rupiahs (IDR). Prices can change without prior nogification

ORDER PROCESSING

In the case that we are unable to validate your payment, we reserve the right to not process order(s) placed. When product(s) are out of stock and somehow the system fails / errors, we have the right not to process your order(s). Any order(s) not processed will be refunded in full.

PAYMENT & CONFIRMATION

We accept payments via bank transfer and credit cards (via Midtrans, a secured payment gateway). In the case of bank transfer, you will need to confirm your payment(s) to validate your purchase. In the case of credit card payment(s), orders will be processed automatically once payment is successful.

RETURNS POLICY

Found defects on your product(s)? No worries, you can return the product(s) to us as long as you purchased the product(s) through our store. Just e-mail us at order@biyuskin.com with your Order ID number at most 5 days after the date of purchase

Return policies doesn’t apply to sale items as all sale items cannot be returned or exchanged

REFUND

Any refunds will be exclusive of shipping.

INTELLECTUAL PROPERTY RIGHTS

All content, software, HTML, and code from BIYU cannot be used for anything other than personal purposes. Contents include graphics, logos, photographs, image rights, video, or text on www.biyuskin.com. Copying, foregoing, or any reproduction of the content are prohibited. Please notify us at info@biyuskin.com for any content use beyond personal purposes.

COMMERCIAL USE

The Site is for your personal shopping use only. You may not commercially utilize any work / materials in teh website. You are prohibited from copying, displaying, reproducing, publishing, creating derivative products / works, and selling any content / products in the Site. Please don’t use any of our content for advertising / commercial use for other sites.

AGREEMENT

You are responsible for your own use of this store. In the case of prohibited conducts / violations of our terms and conditions, we will deny you access to this store on a temporary or permanent basis. We reserve our rights to take action against you at anytime when you violate the Terms and Conditions.

We are not liable for any losses occurring outside of our conduct or faults or indirect losses from shipping company’s fault or force majeure. We will be held responsible for losses only if we violate our own Terms and Conditions

COMPENSATION

By using our services in this store, you agree to compensate us, defend us, and relieve us, our directors and officers from any liabilities, claims, expenses, damages, and losses, including but not limited to legal fees, arising from violation of Terms and Conditions by you or any other person accessing this Site using your internet account caused by your action or inaction

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managed by PT Natural Anggun Berseri